Creating a Warm and Inviting Outdoor Shelter for The Lyme Trust

Client: The Lyme Trust | Project: Design & Build of Timber Pergola with Rubber Roof & Rainwater Goods | Duration: 1 Week | Sector: Charity / Residential Support | Location: Newcastle Under Lyme

Project overview

Jigsaw Property Services was proud to partner with The Lyme Trust, a charitable organisation providing housing and support for individuals recovering from homelessness, substance abuse, or mental health issues. The Trust needed an outdoor structure that would serve as a welcoming and functional space for residents—somewhere to gather, reflect, or simply enjoy fresh air in comfort and safety.

The project involved the full design and construction of a timber pergola, complete with a rubber roof system and integrated rainwater goods. The goal: to create a sheltered outdoor space that was both aesthetically inviting and durable enough to withstand the elements, offering year-round usability for the residents.

Our Approach

Jigsaw Property Services took on this project with adesign and build approach, allowing us to collaborate closely with The LymeTrust from the initial concept through to final delivery. This ensured that the pergola met the unique needs of their community while staying within budget and time constraints.

Key features of the project included:

  • Treated timber frame, selected for durability and natural warmth.
  • A fully weatherproof rubberroofing system, offering longevity and low maintenance.
  • Gutter and downpipeinstallation to ensure efficient rainwater drainage.
  • Thoughtful design detailingto promote a safe, secure, and welcoming environment.

Challenges and Solutions

Challenge:

The Lyme Trust needed a space that not only functioned as shelter but also felt inviting and emotionally supportive—a key factor in their residents' recovery journeys.

Solution:

Our design team focused on using natural materials, warm tones, and open lines to foster comfort and community. Timber was carefully chosen for its rustic aesthetic and tactile quality, helping soften the visual impact while offering durability. The structure was scaled and proportioned to encourage use without overwhelming the existing space.

We also had to complete the entire build within just one week, minimising disruption to the residents and staff. Our team planned meticulously, ensuring that all materials were sourced in advance and that our construction process ran smoothly and efficiently.

The Results

  • A beautifully crafted pergola now stands at the heart of The Lyme Trust’s outdoor area.

  • Residents have a new space to gather, relax, and find peace, rain or shine.

  • The structure blends seamlessly with the existing environment and has already become a well-used feature of the property.

Conclusion

This project showcases Jigsaw Property Services’ ability to deliver thoughtful, community-centered construction projects under tight timelines. Whether working with commercial, residential, or charitable organisations, we remain committed to quality craftsmanship, collaborative design, and human-centered spaces.

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