Privacy Notice

This website is operated by Jigsaw Property Services Limited (“Jigsaw Property Services”, “we” or “us”), a UK limited company.

1. Who are we?

This Privacy Notice applies to Jigsaw Property Services.

2. Who can you contact for privacy questions or concerns?

If you have questions or comments about this Privacy Notice or how we handle personal data, please direct your correspondence to: Jigsaw Property Services Limited and email ricky@jigsawpropertyservices.co.uk. We aim to respond within 30 days from the date we receive privacy-related communications. You may contact the UK Information Commissioner’s Office at https://ico.org.uk/concerns/handling/ to report concerns you may have about our data handling practices.

3. How do we collect personal data?

Directly. We obtain personal data directly from individuals in a variety of ways, including obtaining personal data from individuals who provide us with their business card(s), complete our online forms, upload or send documents to us, subscribe to our newsletters, register for online training, attend meetings or events we host, visit our offices or for recruitment purposes. We may also obtain personal data directly when, for example, we are establishing a business relationship, performing professional services through a contract, or through our hosted software applications.

Indirectly. We obtain personal data indirectly about individuals from a variety of sources, including recruitment services and our clients. We may attach personal data to our customer relationship management records to better understand and serve our business clients, subscribers and individuals, satisfy a legal obligation, or pursue our legitimate interests.

Examples:

• Public sources (e.g., Companies House, news articles, sanctions lists, internet searches)
• Social and professional networking sites (e.g., LinkedIn, Google, Twitter)
• Business clients
• Recruitment services

4. What categories of personal data do we collect?

We may obtain the following categories of personal data about individuals through direct interactions with us, client engagements, suppliers, and other means:

• Contact details (e.g., name, company, job title, phone numbers, email, address)
• Professional details (e.g., career history, education, memberships, publications)
• Sensitive personal data (only when necessary and lawful, e.g., recruitment diversity data, client-provided data)
• Location-based data (when seeking nearby office services)

5. What lawful reasons do we have for processing personal data?

We may rely on:

• Contract
• Consent
• Legitimate interests (e.g., service delivery, direct marketing)
• Legal obligations

6. Why do we need personal data?

Reasons include but are not limited to:

• Providing professional services
• Marketing and promotions
• Event invitations and access
• Website personalization
• Security and system maintenance
• Recruitment processes
• Responding to requests and proposals
• Compliance with legal obligations

7. Do we share personal data with third parties?

Yes, with trusted third parties such as:

• Service providers and advisers
• Marketing and IT support services
• Law enforcement and regulatory bodies
• Recruitment service providers
• Potential business transaction partners (e.g., mergers or acquisitions)

All recipients are bound by confidentiality and data protection agreements.

8. Do we use cookies?

Our website may use cookies. For details, please refer to our Cookies Notice.

9. What are your data protection rights?

You have rights to:

• Access
• Correction
• Erasure
• Restriction of processing
• Data portability
• Object to automated decision-making and direct marketing
• Withdraw consent

To exercise your rights, contact us at ricky@jigsawpropertyservices.co.uk. We may verify your identity before proceeding.

10. What about personal data security?

We implement appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. While we strive to secure data transmission over the internet, no method is 100% secure, and transmission is at your own risk.

11. How long do we retain personal data?

We retain personal data for as long as necessary to:

• Provide services
• Maintain business relationships
• Comply with legal, regulatory, or contractual obligations

Typically, personal data is retained for seven years, unless specific requirements dictate otherwise.

12. Do we link to other websites?

Our website may contain links to external sites. Please review their privacy notices, as we are not responsible for their content or data practices.

13. Do we change this Privacy Notice?

We review and update this Privacy Notice regularly. Updates will be posted on this page.
Last updated: 30 Sept 2024

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