Specsavers Opticians Refurbishment of Staff & Customer Toilet
Location: Newcastle Under Lyme
Project overview
Jigsaw Property Services was appointed by Specsavers Opticians to carry out a full refurbishment of a toilet facility within a busy retail premises. The project involved the removal of all existing fixtures and fittings, followed by a complete upgrade to bring the space up to modern hygiene, safety, and aesthetic standards.
Our Approach
The refurbishment included:
- Removal and disposal of outdated sanitary fixtures and fittings.
- Installation of new high-quality sanitary ware.
- Hygienic tile-effect wall cladding for a clean, durable finish.
- New vinyl safety flooring, compliant with slip-resistance standards.
- Electrical upgrades, including improved lighting with motion sensor switching and ventilation.
- Bespoke joinery solutions to neatly box in exposed pipework and enhance visual appeal.
- Application of scrubbable, hygienic, bathroom-specific paint to all remaining wall and ceiling areas —designed for frequent cleaning and to resist mould and mildew.
Challenges and Solutions
The key challenge was to complete all works within a one-week programme while the Specsavers store remained fully operational. This required meticulous planning and a flexible approach to working hours.
- Out-of-Hours Work: To minimise disruption to both staff and customers, our team carried out key phases of the project outside of normal trading hours.
- In-Store Safety Measures: During daytime works, safety barriers, clear signage, and dust control were employed to ensure a safe environment for staff and customers.
- Health & Safety Compliance: Jigsaw Property Services provided comprehensive health and safety documentation, including RAMS (Risk Assessments and MethodStatements), which met Specsavers’ stringent internal requirements.
The Results
The refurbishment was completed on time and to a high standard, earning praise from both management and staff. The transformation of the space was so well received that the store's team expressed a desire to retain the facility for staff-only use due to its upgraded finish and comfort level.
Conclusion
This project highlights our ability to deliver high-quality refurbishment services under tight deadlines and within live retail environments. Our attention to detail, commitment to health and safety, and flexible working approach make us the preferred partner for retail and commercial clients alike.
Project gallery
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